Looking for a Customer Service Executive for Doha, Qatar.
- Receive inbound calls.
- Make outbound calls.
- Ensure that customers/callers are satisfied.
- Exhibiting competent product Knowledge.
- Gather information from customers.
- Handle customer complaints or inquiries via telephone, emails, chats or text messages.
- Consistently ensure call(outbound/inbound) quality.
- Provide customers with needed information and support.
- Work closely with Team leads, supervisors and call center manger to ensure synergy and all time customer satisfaction.
- Adherence to call script and call center policies.
- Contributes to team effort by accomplishing related results as needed.
- Degree Qualification.
- Two years relevant work experience.
- Working knowledge of appropriate CRM software.
- Excellent communication skill.